ConnectWorld

Help articles on ConnectWorld, a virtual world for work: https://connectworld.app/en

23 articles in this collection
Written by Mariano Malisani and Valentina Zanor

How to Create an Account

Follow these steps in order to download the ConnectWorld application and create your account with us.

Written by Mariano Malisani
Updated over a week ago

Basics

How do I move around the campus?

Controlling your avatar and visiting the different venues in the campus.

Written by Valentina Zanor
Updated over a week ago

How do I change my password and e-mail address?

Learn how to change your password and e-mail step by step.

Written by Valentina Zanor
Updated over a week ago

How do I update my profile?

Learn how to update your profile and who will be able to see it.

Written by Valentina Zanor
Updated over a week ago

How does the audio work?

Know how to communicate, hear clearly and understand the public and private sound spaces.

Written by Mariano Malisani
Updated over a week ago

Minimum Hardware Requirements

The required specs to run the application efficiently

Written by Mariano Malisani
Updated over a week ago

How to Log into my private space?

You will need a password and 3 clicks to do it.

Written by Mariano Malisani
Updated over a week ago

General usage

Add a company name and a badge

Show that you are part of a company.

Written by Valentina Zanor
Updated over a week ago

Enabling background mode

Know how to reduce resource consumption.

Written by Valentina Zanor
Updated over a week ago

How to use the different venues on campus

Available tools, capacity, sitting arrangements and private audio spaces.

Written by Valentina Zanor
Updated this week

Upload files to the presentation boards

Step by step how to upload files to the screens in the campus.

Written by Valentina Zanor
Updated over a week ago

What is the username tab for?

Avatar customization, user profile and emotes.

Written by Valentina Zanor
Updated over a week ago

All about your avatar

Customizations and emotes.

Written by Valentina Zanor
Updated over a week ago

How do the interactive screens work?

Control the presentation boards or screens in the different locations

Written by Valentina Zanor
Updated over a week ago

How does the setting tab work?

General avatar, sound and graphic settings.

Written by Valentina Zanor
Updated over a week ago

Troubleshooting

Export Log File (Mac & Windows)

Let us know if the app crashes or is not working properly.

Written by Valentina Zanor
Updated over a week ago

I cannot see images/logos in the Expo Hall

This is a problem related to the bandwidth and restrictions of the Internet connection

Written by Mariano Malisani
Updated this week

I can hear ambient noise, but not voice (Windows)

Choosing the right device and doublechecking sound settings.

Written by Valentina Zanor
Updated over a week ago

When I share my screen it looks like a tunnel

Written by Valentina Zanor
Updated this week

I am hearing echoes

How to avoid the common sound problem of hearing echoes.

Written by Valentina Zanor
Updated over a week ago

ConnectWorld is running slow

A few tips to improve the app performance.

Written by Valentina Zanor
Updated over a week ago

Problems installing ConnectWorld?

Know how to install and run the app properly.

Written by Valentina Zanor
Updated over a week ago

Problems with your microphone?

Know how to fix input problems.

Written by Valentina Zanor
Updated over a week ago